User Research and Report

Due No Due Date
Points 40
Submitting a file upload
File Types pdf, doc, and docx

OVERVIEW
For this group assignment, you will conduct and summarize the initial user research (with 6-8 participants who are either users of the existing application or a very similar application) for your chosen software project. Please be sure to use the provided Informed Consent Materials with all participants.

The primary email contact for this assignment is Paul.

DELIVERABLES

Each group member’s name and contributions for this assignment
User research findings + analysis executive summary
- Follow provided Wikipedia guidance on structure, and include key positive/negative research findings and analysis key insights.
User research detailed findings + analysis
- Organized presentation and detailed analysis of all information gathered during user research activities.
One page user research plan, only including the following sections:
- Title
- Background
- Goals
- Research questions
- Methodology
- Participants
User research hypotheses Links to an external site.
- List of hypotheses, grouped by attitude, behavior, and feature in the format of ‘We believe that [outcome] because [assumption]’
Participant question list (grouped by method used, i.e. survey, interview, etc.)
- A list of all questions asked of user research participants, written in the general order asked and worded exactly as asked
User model for primary user group
- Either an empathy map or proto-persona, as described in course materials
Job story inventory, with estimated usage importance and frequency
- A list of job stories identified during your user research and detailed analysis of your chosen software project, with frequency and importance of each story indicated
Appendix: List of interviewees, with date and location information (use only pseudonyms – e.g. Interviewee A), and any background research or design references

Informed Consent

Consent forms for in-person research

Team Evaluations

Team evaluation forms

Do you have a question or need a clarification about this assignment? Visit the User Research Assignment Clarifications discussion forum topic.

ASSESSMENT GUIDELINES

	Exceptional	Excellent	Good	Fair	Poor
Execution and Results of User Research	Exceptional overall executive summary and research analysis, including key insights. The user model and job stories are exceptionally comprehensive and relevant.	Very good executive summary and research analysis, including key insights. The user model and job stories are very comprehensive and relevant.	Good executive summary and research analysis, including key insights. The user model and job stories are moderately comprehensive and relevant.	Satisfactory executive summary and research analysis, including key insights. The user model and job stories are satisfactorily comprehensive and relevant.	Unsatisfactory executive summary and research analysis, including key insights. The user model and job stories are not comprehensive and relevant.
User Research Hypotheses	Exceptional grouping of hypotheses, and exceptionally appropriate breadth and choice of each hypothesis. Exceptional overlap with conducted research.	Very good grouping, and very appropriate breadth and choice of each hypothesis. Very good overlap with conducted research.	Good grouping, and moderately appropriate breadth and choice of each hypothesis. Good overlap with conducted research.	Satisfactory grouping, and satisfactorily appropriate breadth and choice of each hypothesis. Satisfactory overlap with conducted research.	Unsatisfactory grouping, and inappropriate breadth and choice of each hypothesis. Minimal overlap with conducted research.
User Research Participant Questions	Exceptionally comprehensive and relevant questions. Questions are ordered and worded exceptionally well.	Very comprehensive and relevant questions. Questions are ordered and worded very well.	Moderately comprehensive and relevant questions. Questions are ordered and worded moderately well.	Satisfactorily comprehensive and relevant questions. Questions are ordered and worded satisfactorily.	Narrow and non-relevant collection of questions. Questions are ordered and worded poorly.
Clarity	Exceptionally clear and concise writing. Excellent grammar and spelling.	Very clear and concise writing. Very good grammar and spelling.	Mostly clear and concise writing. Good grammar and spelling.	Somewhat clear and concise writing. Somewhat good grammar and spelling.	Unclear and not concise writing. Poor grammar and spelling.
Presentation	Exceptionally well presented and organized.	Very well presented and organized.	Moderately well presented and organized.	Somewhat well presented and organized.	Poorly presented and organized.

User Research and Report

Rubric

Rubric