Tech Services & Computer Resources

Online Readiness

Please visit the California Community College's Online Education Initiative: Online Ready Links to an external site. website.

Basic Computer Requirements

Having regular access to a computer with a reliable Internet connection is required. You will need a word processing program capable of saving word formats such as .doc, .docx or .pdf.

Check out the technical requirements for your computer and browser in order to maximize Canvas functionality: Test your computer's readiness Links to an external site.

If you need assistance, contact Informational Technology. Their Website is: https://www.collegeofthedesert.edu/faculty-staff/information-technology/default.php

The hours of operation and contact information is:

Hours of Operation: 8am to 5pm, Monday-Friday

Summer Hours: 7am to 5:30pm, Monday-Thursday

Help Desk: On-Campus: Ext. 1300 Off-Campus: 760-862-1300

NOTE: It will be important to have an active College of the Desert email account.

Plug-ins and Helper Applications

There may be plug-ins and helper applications to download that support the Canvas environment and play multimedia such as:

Browser Support

While Chrome is the preferred browser for most Canvas interactions, Canvas supports the latest versions of every browser release. It's highly recommended that you update to the newest version of whatever browser you are using as well as the most up-to-date Flash plug-in. Check out the Canvas Browser Support page Links to an external site. for the most recent information.

Contacting the Canvas Help Desk:

You can search the Canvas Guides or contact the Canvas Support Helpline by clicking the Help icon (circle with a question mark) in the Account menu.