Empathy - what is it? why do you need it?

You heard in this week's video a term "Empathy".  It is an important skill in today's work environment and today's society, as a whole.  Below are a few links to more information on what empathy is and why it is important at work and in life.

What is empathy?  https://www.verywellmind.com/what-is-empathy-2795562 Links to an external site.

Why is empathy important at work?  https://www.gviusa.com/blog/10-key-reasons-why-empathy-is-important-for-career-success Links to an external site.

https://www.inc.com/yoram-solomon/10-reasons-empathy-is-most-important-business-skill-you-will-ever-need.html Links to an external site.