Basic Computer Requirements

Having regular access to a computer with a reliable Internet connection is required and the students' responsibility. Microsoft Office 365 is available to you for free.
You cannot use a Chromebook for this class. Microsoft Office 365 (the online version) on Cromebooks is very different.
Also, there is no Access for Macs. There are some alternate exercises for Mac users when we get there, but for the best experience for that section, you need a PC with Access.
Check out the technical requirements for your computer and browser in order to maximize Canvas functionality: Test your computer's readiness.
COD has some laptops available to loan out to students who may need them. Click on this link to see about availability.

Technical Issues

The most common technical issues students have in this class can be avoided or solved this way. (Do these things before contacting me or tech support.)

Make sure you are using a supported browser.
Make sure you have turned off the pop-up blocker in your browser.
Disable all ad-blockers.
Clear your browser cache and then start it again.

Connect or SimNet Technical Support

The Publisher of Connect & SimNet requests that all students use Google Chrome as their browser for PC or Mac. (If you have a Mac, Safari doesn't work very well.)

You can download Google Chrome here. BTW: I use Firefox and it seems to work just fine. You can download Firefox here.

If you require technical support with either of your eBook materials, please call (800) 331-5094

Canvas Support

While Chrome is the preferred browser for most Canvas interactions, Canvas supports the latest versions of every browser. Please update to the newest version of whatever browser you are using as well as the most up-to-date Flash plug-in. Check out the Canvas Browser Support page for the most recent information.

Contacting the Canvas Help Desk:

You can search the Canvas Guides or contact the Canvas Support Helpline by clicking the Help icon (circle with a question mark) in the Global Navigation area on the left of your screen or calling (877) 930-1129 for Canvas support.

NOTE: It will be important to have an active College of the Desert email account.